Job responsibility:

- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates and monitors the performance of all body shop employees.
- Prepares and administers an annual operating budget for the body shop.
- Directs and schedules the work of all body shop employees.
- Establishes and maintains good working relationships with insurance adjusters.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Implements aggressive marketing plan to increase body shop business.
- Monitors technicians' daily productivity reports and corresponding payroll records.
- Gives fair estimates on costs and time required for body work.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Checks quality of completed work.
- Handles customer complaints immediately and according to dealership's guidelines.
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
- Prepares final billing for completed repair orders.
- Controls accounts receivables for body repair work.
- Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
- Ensures that proper safety equipment is available and being used properly.
- Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
- Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.

**Salary**: BD1,200.000 - BD1,700.000 per month